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Why is my Live Scan not back yet?

When you can expect Live Scan results.

Written by Scooter
Updated this week

Processing time varies from state to state and can be inconsistent. In most locations, results are returned to Scoot within 48 hours. In order to prevent delays, ensure you are using the Scoot specific process for your location. If you are not sure what that process is, reach out to your consultant for next steps!

Delays can be due to an error in fingerprint capture, a mistake made by the live scan operator, or the existence of any criminal background on the record. Please reach out to your dedicated Scoot consultant if a delay occurs. Unfortunately, we are unable to speed up this process.

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